At London Wellness Foundation, we believe thoughtful care begins with creating a sense of welcome, dignity, and access for every individual. We are committed to providing an inclusive digital experience for all visitors, including individuals with disabilities, and continually work to improve the accessibility, usability, and clarity of our website.
ACCESSIBILITY STATEMENT
This statement was last updated on October 22, 2026.
London Wellness Foundation is committed to creating an inclusive and accessible digital experience for all visitors, including people with disabilities. We believe that everyone should be able to access information about mental-health services, professional programs, and the London Wellness Foundation collective with dignity, independence, and ease.
Our Accessibility Goal
London Wellness Foundation is working toward alignment with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These internationally recognized guidelines explain how digital content can be made more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, neurological, and learning disabilities.
Our website has not yet undergone a formal, independent accessibility audit. We therefore do not represent that every page or feature currently achieves complete WCAG 2.2 Level AA conformance. Accessibility is an ongoing responsibility, and we continue to review and improve the website as its content, design, and technology evolve.
Accessibility Measures
Our ongoing accessibility efforts include reviewing and improving:
- Page titles and heading structures
- Keyboard navigation
- Text and background contrast
- Alternative text for meaningful images
- Descriptive links and buttons
- Form labels and instructions
- Focus indicators
- Font readability and text spacing
- Page organization and navigation
- Mobile and responsive layouts
- Compatibility with commonly used assistive technologies
- The accessibility of downloadable documents and multimedia, when applicable
We also use the accessibility tools available through Wix to identify and address potential accessibility barriers. Automated tools are helpful, but they cannot identify every issue. We therefore welcome feedback from people who use assistive technologies or encounter barriers while navigating the website.
Assistive Technology and Browser Compatibility
The London Wellness Foundation website is designed to support current versions of commonly used web browsers, operating systems, screen readers, keyboard-navigation tools, browser-zoom features, and other assistive technologies.
For the best experience, visitors are encouraged to use a current version of their browser and operating system.
Some accessibility features may not function as intended when using an outdated browser, unsupported technology, or customized settings that interfere with website functionality.
Third-Party Content and Services
Our website may include links to or integrations with third-party services, including scheduling tools, secure client portals, forms, maps, payment services, videos, or other external resources.
London Wellness Foundation does not control the accessibility of independently operated third-party platforms. We nevertheless consider accessibility when selecting services and encourage our vendors and professional partners to provide accessible experiences.
If you encounter difficulty using a third-party feature linked through our website, please contact us so that we can assist you or provide the information through another reasonable method.
Requests for Assistance or Accommodation
If you are unable to access information, complete a form, navigate a page, or use a feature of the website, please contact London Wellness Foundation.
We will make reasonable efforts to:
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Provide the requested information in an accessible alternative format
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Help you complete an inquiry or request
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Offer an alternative communication method
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Address an identified digital barrier
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Coordinate a reasonable accommodation when applicable
Accessibility requests will not affect your eligibility for services or the quality of care you receive.
Physical Accessibility
If you need an accommodation related to an in-person appointment, professional meeting, or LWF event, please contact us before your visit whenever possible. We will work with you to understand the request and identify a reasonable accommodation or alternative arrangement.
Accessibility Feedback
We welcome feedback about the accessibility of the London Wellness Foundation website. When reporting a concern, please include:
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The webpage or feature involved
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A brief description of the difficulty
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The browser, device, or assistive technology being used, if you are comfortable sharing it
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Your preferred method of contact
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The format or accommodation that would be most helpful
Please contact:
London Wellness Foundation
Attn: Accessibility Coordinator
17 N. Wabash Ave., Suite 470
Chicago, Illinois 60602
312-656-2638
concierge@londonwellnesschicago.com
We aim to acknowledge accessibility-related messages within three business days and will work to provide a meaningful response or reasonable alternative as promptly as possible.
Please do not include detailed clinical information, treatment records, diagnostic information, or emergency concerns in an accessibility message.
Emergencies
Accessibility contact methods and general website forms are not continuously monitored and must not be used for emergencies.
If you are experiencing an immediate emergency, call 911 or go to the nearest emergency department.
If you are experiencing a mental-health crisis or are concerned about suicide or self-harm, call or text 988 in the United States.
Ongoing Review
London Wellness Foundation will continue reviewing this website and updating its accessibility practices as technology, standards, services, and website content evolve.
This Accessibility Statement will be reviewed periodically and updated to reflect material changes in our accessibility efforts.